Technorati Tags: Dell,Jeff Jarvis
3+ years ago, world class journalist/blogger Jeff Jarvis was in a serious war with Dell computer. Reading Jeff's "Dell Hell" became almost a national obsession. In fact if you 'Google' Jeff, before you even get done typing his name, you will get:
So, despite this, I figure 3 years, it can't still be that messed up. Here just the highlights of my side trip to Dell land.
I needed to get just a base desktop unit. No monitor or anything else for that matter, just a cheap box. After making my way through the Canadian web site, I managed to place an order for something around $450. It was with some decent hardware, memory, large hard drive, etc. It wasn't a bad price and despite the web site blowing up twice (it happens), I was good to go.
Email one comes in saying, your order is verified, life is good, let's rock -n- roll.
Email two comes in time stamped AFTER email one, 10 minutes or so later saying, just want to let you know we're thinking about this and we'll send you another email shortly verifying/confirming, etc, etc.
Hmmm.. This don't look good for moose and squirrel.
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